Product: The Brick Customer Care Clear all filters (0 of 9 reviews match)
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their policies are terrible, and their customer care is even worse the reason they are still in business, is that they get your money, and then make it impossible to return anything, even if they lied to you and are totally in the wrong you get shuffled from phone line...
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The Brick Customer Care
#1396549
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The Brick - No display

Wow went to see about and try out a bed that is on sale for the tent sale. And was told that they didnt have a display one and to take the guys word that i would like it and buy today.
1.0
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The Brick Customer Care
#1352438
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We ordered a bed for my daughter from the Barrie location and it arrived missing the screws from step 1 so we couldn't assemble the bed. I spoke to a sales associate who said she would order them and hung up on me. When I called to check another associate said they had...
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The Brick Customer Care
#1340689
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I AM 71 YEARS OLD AND I DO NOT HAVE THE MONEY TO REPLACE THIS COUCH AND LOVE SEAT.THE BRICK KEEPS GETTING AWAY WITH THIS .THE PEOPLE THAT HAVE BIN RIPPED OFF BY THE BRICK WE SHOULD ALL GET TOGETHER AND SEW THEM THY ARE NOTHING BUT A BUCH OF CRIMINALS .THY ARE SELLING...
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The Brick Customer Care
#1315823
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I’ve been a loyal customer of the brick for over 10 years. 2 full kitchen appliances, furnished house and also washer and drier. Oh, and also all the warranties for both. 10’s of thousands of dollars..... I’ve been trying to purchase a few items from my “unused”...
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1.3
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The Brick Customer Care
#1303523
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Customer Service are only words at The Brick and they try to put so many roadblocks like "policy" "procedure" and the very popular "we have to go to upper management" in your way in the hope you will give up. One of the worst consumer experiences of our lives, their...
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The Brick Customer Care
#1276011
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I bought a chair which the salesperson lied and said was made in Toronto. He said I'd get a call within a few days to let me know when I can pick it up. Three weeks later, there's been no follow up with me and no one answering at the store. Finally I sent and email and...
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1.0
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The Brick Customer Care
#1269369
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Went to buy a2 pedestals for my washer and dryer, I walk in the door there were 6 sales people sitting around, when I asked where I can get what I need they told me someone should be in the area, I go there and could not find anyone, after 20 min I see a salesman...
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2.3
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The Brick Customer Care
I didn't like
  • Customer service
#1182260
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The Brick in Airdrie is a big joke along with there Manager Josh I bought a bedroom suite had to return due to falling apart, then went back to pick out a new set Paid more . Got that delivered damaged. Now they just want me to take more of there *** furniture and...
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The Brick Customer Care
#1004260
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