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The Brick - Worst Customer Service and Communication

I order a dishwasher for my office and was not told that it was special order until I called in to ask about my order 4 weeks later. It has been 8 weeks and we still haven't received our order and no one can tell me where it is. I will never buy from the Brick professionally or personally again.
1.2
Details
Advertised vs Delivered
Customer service
Delivery Service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Style and Design
Value for money
Warranty
Website
#1261779
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Bought set dinning room tables,put them together notice one damaged,was told on phone had to take them all apart bring them back,that they were serial nunber set,really where they come up with that,brought them back got new one and was told i should have brought just...
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1.0
#1258285
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The Brick - Harassment

They use fake phone numbers and call everyday trying to sell warranties. May have sold private information to 3rd party.
1.5
Details
Advertised vs Delivered
Customer service
Delivery Service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Style and Design
Value for money
Warranty
Website
#1256418
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Purchased a new Maytag kitchen appliance package as well as washer dryer. We picked up at our local store in Swift Current on Friday May 11 2018 and drove it to our son and daughter in laws new house in La Ronge. The reason we had to deliver it there in the first place...
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#1255763
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We bought a refrigerator from Brick store in Ottawa and bought a four year warranty. Our freezer compartment stopped working a few days ago. We called Brick and they told us that a mechanic will come in two days later. In the meantime, we had lots of spoiled food. The...
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2.8
#1255639
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About THE BRICK - Canada - A lousy service and poor quality Jan. 2016 we bought 2 black leather ( fake ) swivel - reclining chairs with brown wood base - looked good . At the time of purchase we were not asked if we want to buy Insurance for them like they always ask...
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1.0
I didn't like
  • Lousy quality
  • Customer service
#1253703
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The Brick - Meena employee at Weston location

My experience with Meena was absolutely wonderful. From when I came in, she knew exactly what I wanted and took the time to make sure I got the best delivery time possible, since I was in a rush to get it.
#1252890
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Cheryl she is soo bad and she is rude.
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Anonymous
jeff ramsay

we will never buy at the brick again worst furn we have ever bought all gone now thank god i should have reaized when the fist chiar was broken on del the other one fell apart...

#1252213
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We ordered furnitures in the Brick and the guy who delivered the shoe rack crashed our door and didn’t even apologize as if nothing happened & he just kept saying *** So we needed to call a repair man to fix our door to think that we just moved to that new house. I...
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Anonymous
Anonymous

Yes their soo bad .today they broke my chandelier and damage my hardwood floors ( glass cut) and they left garbage on my driveway. (The empty boxes) .and they didn't tell us.A...

1.2
#1238202
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We went to purchase a sofa set that was our second purchase and what a joke. Not only could I feel the pressure of commission sale as soon as I walked in the door,but I was told if I want to pick it up,I would have to go to MISSISSAUGA to get it!!! The in house manager...
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3.0
#1236307
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